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At Intex Shop, your privacy is as important to us as the quality of our water products. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy explains our practices concerning the information we collect when you visit our website, airpoolshop.com, and use our services.

By accessing our site and purchasing our products, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to provide you with a seamless and secure shopping experience. The types of information we collect include:

  • Personal Information: When you make a purchase or create an account, we collect information such as your name, email address, shipping address, billing address, and payment details (e.g., credit card information processed through secure payment gateways).
  • Transaction Information: Details about the products you purchase, order history, and payment method.
  • Technical Information: We automatically collect information about your device and browsing actions, such as your IP address, browser type, and operating system.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and referring URLs.
  • Communications: Records of any correspondence when you contact our customer care team at [email protected].

2. How We Use Your Information

We use your information for the following purposes:

  • To process your orders and deliver products to your doorstep.
  • To communicate with you about your orders, account, or inquiries.
  • To improve our website, products, and services based on your feedback and usage patterns.
  • To prevent fraud and enhance the security of our website and payment processing systems.
  • To send you promotional offers and updates about new products, if you have opted in to receive marketing communications. You can unsubscribe at any time.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third parties who assist us in operating our website, processing payments (e.g., PayPal, credit card processors), shipping products, and providing customer support. These partners are contractually obligated to protect your data.
  • Legal Compliance: When required by law, regulation, or legal process, we may disclose your information to authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy commitments.

4. Data Storage and Security

We implement robust security measures to protect your data:

  • Your personal and payment information is encrypted using industry-standard Secure Socket Layer (SSL) technology during transmission.
  • We store data on secure servers and limit access to authorized personnel only.
  • While we strive to protect your information, no method of transmission over the internet is 100% secure. We continuously update our security practices to mitigate risks.

Your data is stored primarily in the United States, but as we serve customers globally (excluding parts of Asia and some remote areas), it may be processed in other regions compliant with applicable laws.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can update or correct inaccuracies in your information.
  • Deletion: You may request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Cookies: These small text files stored on your device help us remember your preferences, analyze website traffic, and personalize content.
  • Third-Party Tracking: We may use analytics services (e.g., Google Analytics) to understand how customers use our site. These services may collect data about your interactions with our website.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect certain features of our website.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised date. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our customer care team:

Email: [email protected]
Address: 5010 Hall Street, Las Vegas, US 89101

Thank you for trusting Intex Shop with your backyard fun and relaxation. We are dedicated to safeguarding your privacy while delivering exceptional products and service.

Happy Shopping!
The Intex Shop Team